Good questions
Frequently Asked Questions
A clear answer is part of the experience. If your question is more particular, write to us and a person will help.
Which fragrance should I choose?
Start with the notes and the feeling you enjoy, then try the Discovery Set on skin. It contains Inkaba, Nomkhitha, Imbokodo, uBaba, Linami, Aseza, Azize and Insimbi in individual 10 ml sizes. Aqamile is in the wider collection but not in this set.
Are the fragrances for a particular gender?
No. Choose by scent rather than a label. Each product describes its note structure, and the Discovery Set makes it easy to find what you enjoy wearing.
What size can I buy?
Full-bottle fragrances are offered in 30 ml, 50 ml and 100 ml. The Discovery Set includes eight 10 ml fragrances. Select the size on the fragrance page; the price changes with the format.
How long will a scent last?
Wear depends on skin, climate and application. We recommend wearing a Discovery fragrance through an ordinary day and noting how its opening, heart and dry-down feel to you.
Where do materials come from?
We name sources where they matter to a composition. Nomkhitha opens with neroli steam-distilled by Umthombo Botanical Works from citrus blossom gathered near Citrusdal. Materials from beyond the continent are identified for the role they play, rather than presented as African by association.
When will an order arrive?
We prepare orders in Johannesburg within 1–2 business days. South African delivery options are provided through Bob Go. Checkout shows the available service, charge and estimated delivery time for your address before payment. Read delivery details.
Do you deliver internationally?
International checkout is currently unavailable while product and courier acceptance are confirmed. Contact us with your country and postal code before ordering. If a suitable service is available, we will confirm delivery, timing and applicable import charges before payment.
Can I return an opened bottle?
An opened bottle is not automatically excluded. Contact us within 14 days of delivery and explain what happened. We will discuss collection, any cost and the likely outcome before you decide. Read the returns process.